Get 24/7 Free Support
FAQ
-
01
Is it safe to buy MZpack products?
Yes, its' 100% safe. Add the desired product to your…
Yes, its' 100% safe. Add the desired product to your cart. Go to Checkout and click Place order. You will be redirected to our EU-based payments partner mycommerce.com. Complete the payment. To pay with BTC, USDT, etc. contact us, please.
-
02
How will I get my MZpack license?
You will get order information with license key and download…
You will get order information with license key and download link to your email in 24 business hours (normally in 2-3 hours).
-
03
Will MZpack Indicators for NinjaTrader 8 work with my NinjaTrader 8 license?
MZpack Indicators for NinjaTrader 8 doesn’t depend on the type…
MZpack Indicators for NinjaTrader 8 doesn’t depend on the type of NinjaTrader 8 license. You can use MZpack with any version of NinjaTrader 8 – demo, free, subscription, lifetime.
-
04
Are updates of MZpack products free?
All updates are free during licensing period. For example, products…
All updates are free during licensing period. For example, products purchased with a lifetime license are updated free of charge forever. We provide fixes for features that aren't working as intended and regularly add product enhancements.
-
05
Can I upgrade my MZpack products in the future?
Yes, you can always upgrade your products with a discount.…
Yes, you can always upgrade your products with a discount. Read more about Upgrade Plans.
-
01
Who is eligible for upgrade discount?
Owners of LIFETIME license(s) of MZpack products listed in the…
Owners of LIFETIME license(s) of MZpack products listed in the first column of the Upgrade Plans table
-
02
How can I get my upgrade discount?
1. Log in to MZpack site using your purchase login…
1. Log in to MZpack site using your purchase login 2. Choose the product from the Shop menu 3. Check the product price with the discount. Don’t see the discount? Contact support, please 4. Add the product to the cart. In the cart view click Place order button 5. Complete the payment on newly opened payment page
-
03
Cart discounts
Get 20% SUBTOTAL DISCOUNT in the cart when purchasing two…
Get 20% SUBTOTAL DISCOUNT in the cart when purchasing two or more Single Indicators Get 20% DISCOUNT when purchasing lifetime license for another Single Indicator
-
01
How to submit a feature request?
Leave your feature requests on the Forum by starting a…
Leave your feature requests on the Forum by starting a new topic. Other users (and you) can vote for the feature by clicking Like button. Requests with at least 20+ likes will be implemented. Most liked requests will up in the queue. The final decision is for MZpack.
-
02
Can you code a custom trading strategy for me?
Yes, we provide the Coding Service. Choose Products - Services.
Yes, we provide the Coding Service. Choose Products - Services.